Owner FAQ

How long will it take for my RCI membership to be activated?

This will usually take between 3-8 weeks depending on the date of completion. For more details on the actual completion date, you can contact your Owner Liaison team, 1.866.769.6377 or by e-mail at owner@aviawest.com.

What do I look for in the mail?

You will receive a plastic membership card. It will have your name and RCI number on it.

I have a SP # on my certificate that I received from Dorothy Clarkstone. Is this the same number as the RCI number?

No. This is your ID number for your Aviawest Club Ownership.

Where do I make a reservation using my points?

You must phone in to RCI at 1.877.968.7476 and speak with a vacation counselor. If you need any assistance prior to making that call, ask us at 1.866.769.6377.

I received 2 complimentary nights and I don't know how to book this?

Please phone 1.888.777.9091 and you may make your reservation. Do remember that they must be booked 72 hour or less from the date of arrival.

I sent in 6 referral names and no one has phoned them yet?

Please contact us at the Owner Liaison department at 1.866.769.6377 and we will check into this for you.